Refund & Returns
1. Return Eligibility
Returns may be accepted for defective, damaged or incorrectly shipped items. Products must be returned in original condition, unwashed, unworn and with original packaging.
2. Return Period
Return requests must be submitted within 7 days after delivery. Custom orders, bulk orders and final sale items may not be eligible for return.
3. Return Process
To request a return, please contact us with your order number, product photos and reason for return. We will review your request and provide further instructions.
4. Refund Method
Approved refunds will be processed to the original payment method. Refund processing may take 5–15 business days depending on the payment provider.
5. Shipping Fees
Shipping fees are generally non-refundable unless the return is caused by our error. Customers may be responsible for return shipping costs.
6. Exchanges
If you need to exchange size, color or style, please contact us before returning the item. Exchange availability depends on stock status and order conditions.